Frequently Asked Questions

We know how important it is to feel confident about your loved one’s safety and comfort. Here are answers to the questions families ask most.

  • Yes. Your companion stays with your loved one from pickup to final arrival — no handoffs, no gaps, no confusion

  • Absolutely. We assist with:

    • Wheelchairs

    • Walkers

    • Canes

    • Mobility transfers

    • Airport wheelchair services

    We move at a calm, comfortable pace

  • We are not medical providers, but we do offer:

    • Medication reminders

    • Gentle support

    • Safety monitoring

    • Assistance navigating medical facilities

    For medical procedures requiring sedation, we can escort the senior before and after.

  • We recommend booking 1–2 weeks in advance, especially for flights.
    However, we do our best to accommodate last‑minute requests.

  • Yes. We accompany seniors on international trips, including:

    • Passport and customs support

    • Airport transfers

    • In‑flight care

    • Mobility assistance

    We stay with your loved one the entire journey.

  • Your companion stays with your loved one the whole time and manages:

    • Rebooking

    • Gate changes

    • Delays

    • Overnight adjustments

    You’ll receive updates throughout.

  • Yes. Every SeniorTC companion is:

    • Background‑checked

    • CPR/First Aid certified

    • Trained in senior mobility support

    • Experienced with older adults

    Your loved one’s safety is our top priority.

  • Yes. Our companions are trained to provide:

    • Calm, patient communication

    • Gentle redirection

    • Structured support

    • Safety‑first travel planning

    We ensure the journey feels safe and predictable.

  • Yes. We can use:

    • Your loved one’s vehicle

    • Our companion’s vehicle

    • Rideshare services

    • Airport shuttles

    • Wheelchair‑accessible options

    We choose the safest, most comfortable option.

  • We send real‑time text updates throughout the trip, including:

    • Departure

    • Check‑in

    • Security

    • Boarding

    • Landing

    • Final arrival

    You’re never left wondering.

  • Click “Book a Travel Companion,” tell us about the trip, and we’ll send a clear, no‑pressure estimate

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