Here’s what you can expect once you send us your booking request.

We Review Your Request Immediately

A SeniorTC coordinator looks over your trip details, mobility needs, and any special considerations to ensure we understand exactly what your loved one requires.

You Receive a Personalized Quote

We send a clear, no‑pressure estimate based on:

• Trip type

• Distance

• Duration

• Level of support needed

• Companion availability

No hidden fees. No surprises.

We Match You With the Right Companion

You’ll receive:

• Your companion’s name

• A short bio

• A photo

• Their experience and certifications

You can approve the match or request a different companion.

We Build a Custom Travel Plan

Your companion prepares a detailed plan that covers:

• Pickup and drop‑off

• Airport navigation

• Boarding and transfers

• Mobility support

• Meal and medication reminders

• Safety checkpoints

• Communication schedule

You’ll know exactly what to expect.

Day‑Of Travel Support

Your companion arrives early, introduces themselves, and stays with your loved one from start to finish — no handoffs, no confusion, no gaps in care.

Real‑Time Updates Throughout the Trip

You’ll receive text updates at key moments:

• Departure

• Check‑in

• Security

• Boarding

• Landing

• Final arrival

You’re never left wondering.

Final Confirmation & Follow‑Up

Once your loved one arrives safely, we send a final message confirming:

• Arrival time

• Condition

• Any important notes

We also welcome your feedback to help us continue improving.